About this Privacy Policy
This Privacy Policy explains how eSIM Indexer collects, uses and protects information when you use our website, comparison pages, destination pages, guides, compatibility tools, contact forms and related features.
References to “eSIM Indexer”, “esimindexer”, “we”, “us” and “our” refer to the same platform and its operators.
eSIM Indexer is operated by M&U Group Ltd, a company registered in England and Wales under company number 16866657. Our registered office is 128 City Road, London, EC1V 2NX.
You can contact us at support@esimindexer.com.
What eSIM Indexer does
eSIM Indexer is a comparison and information platform for travel eSIM plans. We help users compare providers, prices, data allowances, validity periods, destinations, device compatibility and related travel connectivity information.
Unless clearly stated otherwise, we do not sell, issue, activate or fulfil eSIM services directly through this website. If you choose a plan, you may be redirected to a third party provider website to complete your purchase.
Information we may collect
We may collect information that you provide directly, such as your name, email address and message when you contact us.
We may also collect technical and usage information when you use the website, including pages visited, device type, browser type, approximate location based on IP address, referring website, search terms used on the site, selected currency, cookie preferences, comparison activity and interactions with provider links.
How we use information
We use information to operate and improve eSIM Indexer, respond to enquiries, maintain website security, remember preferences, analyse website performance, improve comparison tools, monitor provider link activity and understand which pages and features are useful to visitors.
We may also use information to detect misuse, troubleshoot technical issues, maintain records and comply with legal or regulatory obligations.
Cookies and similar technologies
We use cookies, local storage and similar technologies to support website functionality, remember preferences such as selected currency, understand site usage and improve the user experience.
Some cookies or storage technologies may be essential for the website to work properly. Others may help us understand traffic, performance and user behaviour.
You can control cookies through your browser settings. If you disable cookies, some website features may not work as intended.
Analytics
We may use analytics tools to understand how visitors use eSIM Indexer. This may include information about pages viewed, time spent on pages, device and browser information, approximate location and referral sources.
Analytics helps us improve destination pages, guides, comparison tools, compatibility information and website performance.
Currency preferences
If you select a currency on eSIM Indexer, we may store that preference using cookies, local storage or session data so that prices can be displayed in your chosen currency.
Currency conversion is provided for convenience only. Final provider pricing may differ.
Affiliate links and commercial relationships
Some links on eSIM Indexer may be referral links, affiliate links, sponsored links or part of a commercial partnership. We may receive commission, referral income, advertising fees or other commercial benefit if you click a link, visit a provider or make a purchase.
Some providers listed on eSIM Indexer may be operated by, affiliated with or commercially connected to the platform or its operators.
Featured placements, promoted plans and rankings may be influenced by editorial, commercial or promotional considerations and should not be interpreted as objective endorsements.
Third party provider websites
When you click a provider link, you may be taken to a third party website. Those providers may collect and process your information under their own privacy policies and terms.
We are not responsible for the privacy practices, security, content, checkout process, pricing, support policies or service delivery of third party provider websites.
Contact forms and enquiries
If you contact us, we may use the information you provide to respond to your enquiry, investigate issues, maintain records and improve the website.
Please do not send sensitive personal information unless it is necessary for your enquiry.
Legal bases for processing
Where UK GDPR applies, we may process personal information on the basis of our legitimate interests, your consent, performance of a contract or steps taken at your request, compliance with legal obligations, or another lawful basis permitted by applicable law.
Our legitimate interests may include operating and improving the website, maintaining security, responding to enquiries, understanding website usage, monitoring provider link activity and running a comparison platform.
Sharing information
We may share information with service providers who help us operate the website, such as hosting providers, analytics providers, email providers, security tools and technical support providers.
We may also share information if required by law, regulation, court order, legal process, fraud prevention, security investigation or to protect our rights, users or business.
International transfers
Some service providers may process information outside the United Kingdom. Where required, we will take appropriate steps designed to protect personal information in line with applicable data protection laws.
How long we keep information
We keep information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including operating the website, responding to enquiries, maintaining records, resolving disputes, improving services and complying with legal obligations.
Security
We take reasonable steps to protect information from unauthorised access, loss, misuse or disclosure. However, no website, transmission or storage system can be guaranteed to be completely secure.
Your rights
Depending on where you live, you may have rights to request access to personal information we hold about you, ask us to correct it, request deletion, object to certain processing, restrict processing or request portability.
You may also have the right to withdraw consent where processing is based on consent.
To make a request, contact us at support@esimindexer.com.
Children
eSIM Indexer is not intended for children. We do not knowingly collect personal information from children.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The latest version will be posted on this page. If we make significant changes, we may take additional steps to notify users where appropriate.
Contact
If you have questions about this Privacy Policy or how we handle information, contact us at support@esimindexer.com.