About these Terms
These Terms of Use apply to your use of eSIM Indexer, including our website, destination pages, comparison tools, compatibility information, provider listings, plan pages and any related content or functionality.
References to “eSIM Indexer”, “esimindexer”, “we”, “us” and “our” refer to the same platform and its operators.
By using eSIM Indexer, you agree to these Terms. If you do not agree, you should not use the website.
Who operates eSIM Indexer
eSIM Indexer is operated by M&U Group Ltd, a company registered in England and Wales under company number 16866657. Our registered office is 128 City Road, London, EC1V 2NX.
You can contact us at [email protected].
What eSIM Indexer does
eSIM Indexer is a comparison and information platform. We help users compare eSIM plans, providers, prices, data allowances, validity periods, destination coverage, device compatibility and related travel connectivity information.
Unless clearly stated otherwise, eSIM Indexer does not sell, issue, activate, supply or fulfil eSIM services directly through this website. When you click through to a provider, your purchase is completed on that provider’s website or platform.
Third party providers
Providers listed on eSIM Indexer are third parties unless expressly stated otherwise. Each provider is responsible for its own products, services, checkout process, pricing, coverage, network access, activation instructions, refund policy, customer support, terms and privacy practices.
We are not responsible for provider websites, provider services, provider errors, failed activations, delays, changes in coverage, roaming restrictions, network outages, device incompatibility, refund decisions or customer support outcomes.
Provider listings and supplier information
Comparison information may come from providers, APIs, data feeds, affiliate programmes, submissions, public sources or other lawful sources. We may process, standardise, categorise, convert, group, filter and temporarily cache that information to operate our comparison tools.
We do not independently verify every listing and cannot guarantee that prices, plan details, images or other information are complete, accurate or current. Providers participating under an agreement are subject to our Provider Listing Terms.
Provider terms apply
If you buy an eSIM plan after clicking from eSIM Indexer, your contract is with the provider you purchase from, not with eSIM Indexer, unless we expressly state otherwise.
You should read the provider’s own terms, refund policy, privacy policy and plan conditions before purchasing.
Prices, availability and plan information
We aim to keep information on eSIM Indexer accurate and useful. However, plan prices, data allowances, validity periods, countries covered, supported networks, fair use policies, speeds, availability, provider offers and terms can change without notice.
Information on eSIM Indexer may not always reflect the latest provider information. You must check the final details on the provider website before buying.
Currency conversion shown on eSIM Indexer is provided for convenience only. Exchange rates may be approximate, delayed or rounded. The final price charged by the provider may differ.
Featured placements, rankings and commercial relationships
Some links on eSIM Indexer are affiliate, referral, sponsored or tracked links. We may receive commissions, referral income, advertising fees or other commercial benefits when visitors click links or make purchases, generally without any additional charge from us to the visitor.
Featured placements may be selected for editorial, promotional or commercial reasons. A featured placement does not necessarily mean that a provider paid for it, and does not establish that a plan is the cheapest, best, fastest or most suitable option. Promotional placements may be identified with labels such as “Ad”, “Sponsored” or “Featured”, as appropriate.
Some providers may be owned by, affiliated with or commercially connected to eSIM Indexer or its operator. Commercial relationships may influence prominence in designated promotional areas, but should not be treated as an objective recommendation or guarantee of quality.
Participating providers' contractual rights and responsibilities concerning placements are set out in our Provider Listing Terms and any separate written agreement.
No guaranteed rankings or visibility
eSIM Indexer does not claim to display every available provider or plan. Results may be grouped, filtered, deduplicated, ranked or excluded according to available information, editorial criteria, technical limitations and the comparison tools selected by visitors.
We do not guarantee any provider a particular position, prominence or visibility. Additional obligations applying to participating providers are described in our Provider Listing Terms.
No guarantee of independence or completeness
eSIM Indexer is not a regulator, official telecoms authority or consumer watchdog. We do not claim to list every provider, every plan or every available eSIM product in the market.
Our comparison results may be affected by provider availability, data feeds, commercial relationships, technical limitations, listing criteria and editorial choices.
Device compatibility
Device compatibility information is provided as a general guide only. eSIM support can depend on the exact device model, region, software version, carrier lock, manufacturer settings and local restrictions.
You are responsible for checking that your device supports eSIM and is unlocked before purchasing a plan. We are not responsible if your device cannot install, activate or use an eSIM.
Coverage and network performance
Coverage, speed and network performance depend on the provider, local network partners, destination, device, congestion, roaming arrangements, signal conditions and other factors outside our control.
We do not guarantee coverage, speed, uptime, latency, service quality, availability or uninterrupted connectivity.
No professional advice
Information on eSIM Indexer is provided for general information and comparison purposes only. It is not travel, telecoms, legal, tax, financial or professional advice.
You should make your own decision before purchasing any plan and check important details with the provider directly.
Disclaimer of warranties
To the fullest extent permitted by law, eSIM Indexer is provided on an “as is” and “as available” basis.
We do not give any warranty, representation or guarantee that the website will be uninterrupted, secure, error free, accurate, complete, up to date or suitable for your particular needs.
We do not warrant that any provider, plan, link, price, coverage detail, compatibility information, ranking, recommendation or comparison result will be accurate, available or suitable for you.
Security, data loss and availability
Although we may take steps to protect and maintain the website, no online service can be guaranteed to be completely secure or continuously available. Cyberattacks, unauthorised access, malware, software defects, hosting failures and other incidents may disrupt access to the website or affect the integrity or availability of information.
We do not guarantee that website content, saved preferences, comparison information or other non-personal operational records will always be preserved or recoverable. We may suspend features or access where reasonably necessary for security, maintenance, investigation or recovery.
Any responsibility we have for a security incident, data loss or interruption remains subject to applicable law and the limitation of liability provisions in these Terms. Nothing in these Terms limits obligations or rights that cannot lawfully be excluded, including applicable personal data protection obligations.
Limitation of liability
To the extent permitted by applicable law, eSIM Indexer and its operator are not liable for indirect or consequential losses, including loss of profits, revenue, business opportunities or anticipated savings, arising from use of the website.
We are not responsible for the performance of third-party provider services or websites, including activation issues, changes in coverage, network interruptions, device incompatibility, pricing changes, failed purchases or refund disputes. Any legal responsibility we may have for our own acts or omissions remains subject to applicable law.
Nothing in these Terms excludes or limits liability for fraud or fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot lawfully be excluded or limited. Nothing in these Terms affects rights that cannot be excluded under applicable consumer law.
User responsibility
You are responsible for checking plan details, provider terms, destination coverage, device compatibility, data requirements, travel dates, roaming restrictions and final pricing before making a purchase.
You are also responsible for ensuring that your use of any eSIM service complies with applicable laws, provider terms and local regulations.
External links
eSIM Indexer contains links to third party websites. These links are provided for convenience and comparison purposes. We do not control third party websites and are not responsible for their content, security, accuracy, availability, policies or services.
Clicking a provider link may open an external website in a new tab or redirect you away from eSIM Indexer.
Acceptable use
You must not misuse eSIM Indexer. This includes attempting to interfere with the website, bypass security, scrape excessive data, copy substantial parts of the website, use automated systems without permission, submit harmful code or use the website for unlawful purposes.
We may block, restrict or suspend access to the website where we believe misuse has occurred.
Intellectual property
The eSIM Indexer website, original design, layout, text, graphics, comparison presentation, branding and original content are owned by us or our licensors, subject to applicable law.
Provider names, logos, trademarks, product names and other third-party materials belong to their respective owners. They may appear for identification, comparison and informational purposes. Their appearance does not necessarily indicate affiliation, sponsorship or endorsement.
We may use alternative layouts, placeholders or editorial summaries where supplied content is missing or unsuitable. Participating providers grant any contractual permissions for use and adaptation of their supplied materials under the Provider Listing Terms or another applicable agreement. Nothing in these Terms grants us ownership of third-party intellectual property.
Errors and corrections
We may update, correct, remove, suspend, reject, modify or change content, provider listings, provider profiles, plan information, rankings, feeds, affiliate relationships, links, features or functionality at any time without notice.
If you believe information on the website is inaccurate, you can contact us at [email protected].
Search engine results, previews, snippets, cached content, thumbnails, structured data, rich results, images and other third party representations of information displayed on eSIM Indexer are controlled by the relevant third party platform and may not always reflect the latest content displayed on eSIM Indexer.
Changes to the website
We may modify, suspend or discontinue any part of eSIM Indexer at any time, including comparison tools, destination pages, provider listings, compatibility features and legal pages.
Changes to these Terms
We may update these Terms from time to time. The latest version will be published on this page. Changes will apply prospectively from publication or any later date stated, subject to applicable law. Where a change requires notice or consent, we will provide it as required.
Governing law
These Terms are governed by the laws of England and Wales. The courts of England and Wales will have jurisdiction, except where applicable consumer laws require otherwise.
Contact
If you have questions about these Terms, contact us at [email protected].